444l Privacy Policy —
Your Information is Fully Protected
The security of your personal information is our highest priority. This policy explains how 444l collects, uses, and keeps your information safe.
1 Introduction and Scope
444l ("we", "our", "platform") operates a reliable online casino and betting service for users in Bangladesh. This privacy policy ("policy") describes how we collect your personal information, the purposes for which we use it, who we may share it with, and how we keep your information safe.
By using our website (444l.cam) or creating an account, you agree to the terms of this privacy policy. This policy applies to all services, mobile applications, and related digital platforms associated with 444l.
2 What Information We Collect
Personal Identity Information
We collect the following information during account registration:
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- National ID number or passport details (for KYC verification)
- Current address
Financial Information
We collect the following for transaction processing:
- bKash / Nagad / Rocket mobile number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and timestamps
We never store your full card number or PIN.
Usage Data and Behavior
Information collected automatically while using the platform:
- IP address and device type
- Browser name and version
- Pages visited and click history
- Gaming history and betting patterns
- Session duration and frequency
Communication Information
Information collected when you contact us:
- Live chat conversation records
- Email communication history
- Details of complaints and requests
- Satisfaction survey responses
3 Cookies and Automated Tracking
Types and Use of Cookies
We use the following types of cookies to improve your experience on the 444l platform:
- Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform will not function properly.
- Functional Cookies: Used to remember your language preferences, account settings, and customizations.
- Analytics Cookies: Help analyze user behavior to improve the quality of our service.
- Security Cookies: Used to detect fraud and prevent unauthorized access.
You can manage cookies from your browser settings. However, disabling essential cookies may limit the functionality of the service.
4 Purposes of Using Information
444l uses the information collected only for the following legitimate purposes. We do not sell or transfer your information to any third party for marketing purposes without your consent.
Account Management
To create, verify, and manage your account. Information is used to complete age verification (21+) and the KYC process.
Transaction Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain transaction records.
Customer Support
To answer your questions, resolve issues, and provide assistance through 24/7 live chat support.
Security and Fraud Prevention
Information is analyzed to prevent unauthorized access, fraudulent activity, and money laundering.
Responsible Gaming
Used to monitor gaming behavior patterns to ensure responsible gaming and provide support where needed.
Service Improvement
Anonymous statistics are analyzed to improve platform performance and the user experience.
5 Information Disclosure and Third Parties
Who We Share Information With
444l never sells your personal information. Some information may be shared in the following limited circumstances:
- Payment Processors: Only the information necessary to complete transactions is provided to bKash, Nagad, Rocket, or your bank.
- Service Providers: With technology services, cloud hosting, or cybersecurity firms under confidentiality agreements.
- Legal Obligations: Under court orders, lawful requests from law enforcement agencies, or regulatory requirements.
- Fraud Prevention: With relevant authorities in cases of serious money laundering or fraud.
All of our third-party service providers operate under strict confidentiality agreements and may not use your information for their own purposes.
6 Data Security Measures
Technical Security
Technical measures 444l takes to protect your information:
- SSL/TLS encryption — active on all data transfers
- Sensitive data stored with AES-256 encryption
- Two-factor authentication
- Regular security audits and penetration testing
- Automated suspicious activity detection system
Administrative Security
Our organizational measures for data protection:
- Access to information is limited to authorized staff who need it
- Regular privacy and security training for staff
- Rapid response plan in the event of a data breach
- Regular server and database updates and patching
What Happens in Case of a Data Breach
If a privacy breach occurs, we will notify affected users within the timeframe required by applicable law. Transparent information will be provided about the nature of the incident, its potential impact, and the steps we have taken.
7 Data Retention Period
How Long Information is Kept
Retention periods vary depending on the type of information:
- Account Information: For as long as the account is active and for the legally required period after closure.
- Financial Transaction Records: A minimum of five years — in compliance with financial regulation and tax law.
- KYC Documents: For the legally required period even after account closure.
- Gaming History: While the account is active and for a minimum of two years after closure.
- Communication Records: Up to 18 months from the last communication.
- Anonymous Analytics Data: May be retained indefinitely as it cannot be used to identify individuals.
Once the specified period has passed, information is securely deleted or anonymized.
8 Your Rights and Controls
Every user registered with 444l retains the following rights regarding their personal information.
📋 Right to Access
You may request to know what information we have collected about you and how it is being used. Send an email to [email protected].
✏️ Right to Correction
If any of your information is incorrect, you may request a correction. Changes can be made through account settings or via the support team.
🗑️ Request for Deletion
Subject to fulfilling legal obligations, you may request that your information be deleted. This request can be made along with an account closure application.
📤 Data Portability
You may request to receive the information collected about you in a structured format. This service is available through the support team.
⏸️ Restricting Processing
In certain circumstances you may request that processing of your information be restricted, particularly in the case of a dispute about the accuracy of the information.
❌ Withdrawing Consent
You may withdraw consent given for optional purposes (such as promotional emails) at any time. This will not affect the core service.
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support directly in Bengali
We aim to respond to your request within 30 days of receipt.
9 Protection of Minors
Prohibited for Those Under 21
444l services are for individuals aged 21 and over only. We do not knowingly collect any personal information from minors.
Age verification is mandatory at registration. If any user provides a false age, their account will be immediately cancelled and the associated information and transactions will be deleted.
If you become aware that a minor is using our platform, please notify us immediately.
10 Policy Changes and Updates
Process for Policy Changes
444l may update this privacy policy as needed. For any significant changes:
- The "Last Updated" date at the top of this page will be changed.
- Registered users may be notified by email.
- For significant changes, new consent may be requested before using the service.
Continuing to use the platform after an update means you are considered to have agreed to the revised policy. We therefore recommend checking this page regularly.
11 International Data Transfer
Terms of Data Transfer
To operate our technical infrastructure, your data may in some cases be stored on servers located outside Bangladesh. In such cases:
- All organisations storing data follow strict privacy and security standards.
- Transferred data remains protected under safeguards equivalent to this privacy policy.
- We strive to comply with international data protection standards.
For more details about international data transfers, contact us at [email protected].
12 Contact & Complaints
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We take all your concerns seriously.
- Email: [email protected]
- Live Chat: 24 hours, 7 days a week — in Bengali
Our privacy team is committed to responding to your requests. If we are unable to resolve your issue to your satisfaction, you may lodge a complaint with the relevant regulatory authority.
Related Policies
We recommend reading the following documents alongside this privacy policy:
- Terms & Conditions — overall terms of our service
- Responsible Gaming — safe gaming guidelines
- About Us — detailed information about 444l
- FAQ — answers to common questions